Kerry Patterson
| 자료유형 | 단행본 |
|---|---|
| 개인저자 | Patterson Kerry Grenny Joseph McMillan Ron Switzler Al |
| 서명/저자사항 | Crucial conversations:tools for talking when stakes are high /Kerry PattersonJoseph GrennyRon McMillanAl Switzler. |
| 판사항 | 2. ed. |
| 발행사항 | New York:McGraw-Hill,2012 |
| 형태사항 | xviii, 244 p;24 cm |
| 기타표제 | tools for talking when stakes are high |
| ISBN | 9780071771320 |
| 요약 | From the Dust Jacket: Perhaps once a decade, a book comes along that transforms people's lives in a very real, measurable way. This is one of them. Crucial Conversations exploded onto the scene ten years ago and revolutionized the way people communicate when stakes are high, opinions vary, and emotions run strong. Since then, millions of people have learned how to hold effective crucial conversations and have dramatically improved their lives and careers thanks to the methods outlined in this book. Now, the authors have revised their bestselling classic to provide even more ways to help you take the lead in any tough conversation: New firsthand accounts of how these skills changed readers' lives; New case studies showing how business leaders successfully applied these methods to achieve results; New links to videos teaching what to do and what to avoid during crucial conservations; New research findings offering fresh insights for applying the skills taught in the book. Crucial Conservations is filled with practical advice you can start using today: Prepare for high-stakes conservations; Make it safe to talk about almost anything; Transform unpleasant emotions into powerful dialogue; Be persuasive, not abrasive. Crucial Conservations gets you past the hard parts of dialogue and helps you achieve relationships that are real, productive, and that will enrich your life and career. |
| 비통제주제어 | Interpersonal communication.,Interpersonal relations.,Communication., |
| No. | 등록번호 | 청구기호 | 자료실/서가 | 도서상태 | 반납예정일 | 출력 | 예약/신청 | 서가에 없는 도서 |
|---|
세계자료실(4층)/English 대출가능
챗봇 '서울톡'
