Seoul City Develops 'Library Service Impact Index' to Improve Services Experienced by Citizens

- Announcement of the results from the ‘2024 Seoul Public Library Service Performance Survey’… The ‘Service Impact Index’ is included for the first time this year.

- Satisfaction ranked in the following order: space and convenience of use > information access and utilization > communication and policy reflection… 97% of respondents agree that "continued investment in libraries is necessary."

- To enhance services, the city will invest 29.5 billion KRW in building new libraries, extending operating hours, and supporting outdoor libraries in districts.

- The city stated, "We will expand support to help libraries become community ‘communication hubs’ and ‘cultural platforms.’”